HelpScout: Support

Help Scout is a customer service software that helps businesses manage and improve their customer support operations. It provides a shared inbox for customer emails, live chat support, and a knowledge base for customers to find answers to their questions. With Help Scout, teams can manage and collaborate on customer conversations, track customer satisfaction and response times, and automate common tasks to streamline the support process. It also offers integrations with popular business tools like Slack, Salesforce, and Shopify. Help Scout aims to help businesses build better relationships with their customers by providing a personalized and human approach to customer support.